Thomas Hogg

Thomas Hogg is currently the Head of Group ITIL Process Delivery at Computacenter, where they manage a team of 200 ITIL experts across five countries and three continents. With a strong background in IT service management, Thomas previously held positions such as ITSM Solution Architect and Head of Major Incident Management at Computacenter. Their earlier experience includes roles at British Telecom and Accenture, focusing on major incident and problem management. Thomas also contributed to incident transformation initiatives at William Hill, implementing ITIL methodologies to enhance service management processes.