Tim Cragg is an experienced IT Service Manager at Computacenter since July 2021, with a strong background in IT transformation and service management. Previously, Tim held positions at Barnsley Council, including RPA Team Manager and ITIL / Continual Service Improvement Manager, focusing on automation and service improvement initiatives. As Managing Director at Hi-Shots Ltd, Tim specialized in video promotions for businesses. Tim's extensive career at HSBC spanned over 13 years, where significant roles included IT Transformation Manager and Regional Head of Enterprise Systems Management in Europe, overseeing large-scale IT and support operations. Tim holds a BSc in Computer Science from Sheffield Hallam University and an accreditation in Coaching from New Habits Training.
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