Timo G.

Timo G. is a seasoned professional in the field of IT and business analysis, currently serving as a Business Analyst for Quality Assurance and Operational Excellence at Computacenter since July 2019. Timo G. has prioritized the harmonization of governance and compliance processes, the expansion of service management systems, and the optimization of change processes in ServiceNow. Previous roles include Local IT Service Manager and System Engineer, with a focus on IT process standardization, employee training in IT security, and system integrations. Timo G. holds a Bachelor of Science in Business Information Technology and is pursuing a Master of Science in Business Information Systems, alongside a solid foundation in IT technical training. Professional experience includes tenure at companies such as Denner Inc. and Thermal Services AG, showcasing a diverse background in end-user support and IT systems deployment.