Amr Abdallah is an experienced Information Technology Service Desk Team Lead with a strong background in IT service management and customer support. They have successfully led the Service Desk team at CNS Middle East, overseeing service delivery for Dubai Health and ensuring compliance with ITIL practices. Amr previously held positions at De La Rue as a Customer Care Team Lead and Operations Lead, where they contributed to major operational projects and system upgrades. With a Bachelor's degree in Computer Science from Alexandria University, Amr is open to new opportunities in Customer Care and IT Service Management.
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