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Nelson De Souza has extensive experience in information technology, particularly in system analysis and support roles. At CNS Middle East from November 2007 to March 2009, Nelson served as a Senior System Analyst, providing day-to-day support for Windows/SQL Server and handling server backup and restoration. In subsequent positions at the same company, Nelson acted as a Senior Information Technology Analyst, managing operational and server support, and as a Service Desk Engineer, focusing on systems administration and network troubleshooting. From October 2018 to December 2019, Nelson worked at British American Tobacco as an IT Services Management Analyst, overseeing asset tracking, vendor relationships, and disaster recovery planning while offering end-user support. Nelson holds an MBA in Information Systems from M.S University and a Bachelor of Science in Information Technology from Doctor Bhim Rao Ambedkar University.
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