Computer Ties is a managed IT and cybersecurity provider based in Jackson, Michigan, supporting more than 500 organizations and over 3,000 managed endpoints.

We help businesses, municipalities, police and fire departments, manufacturers, construction companies, law firms, healthcare organizations, and other professional environments keep technology secure, reliable, documented, and supportable.

Services include managed IT, help desk support, cybersecurity, government and public-safety IT, server and workstation management, endpoint monitoring, patch management, networks, backup and disaster recovery, Microsoft 365, hardware deployment, IT consulting, PowerShell and RMM automation, computer repair, security cameras, access control, and website services.

Computer Ties is listed in Michigan's CJIS Online system as approved to work with CJIS information and software after required fingerprint-based background checks, execution of the applicable security addendum, and annual security-awareness training. We support secure configuration, controlled access, documented procedures, and audit preparation without claiming CJIS certification or guaranteed compliance.

Our approach emphasizes responsive support, clear documentation, repeatable onboarding, conservative technology decisions, cybersecurity, and lifecycle planning. Customers can engage us for a project, managed services or technology planning.

We provide remote and on-site support throughout Michigan and serve northern Ohio and northern Indiana, with travel fees based on distance. Through the CTi Tech Plaza, we coordinate related services through established partners when needed while remaining responsible for the IT services we deliver.

Business hours are Monday through Friday, 8:00 AM to 5:00 PM. After-hours emergency support is available for contract and business customers by calling 517-788-6393 and choosing Option 9. Please listen to the entire recorded message to ensure the request is routed correctly.

Computer Ties

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Computer Ties

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