Muhammad Osama is a skilled IT professional with a strong background in technical support and business analysis. Currently serving as a Business Support Analyst at Cogent Thinking since May 2025, Muhammad has previously held roles as a Dell Field Services Engineer at Unisys and an Information Technology Support Analyst at La Trobe University, where responsibilities included resolving complex technical issues and managing security protocols. Earlier experience as an IT Support Officer at Doctors At Brandon Park involved providing on-call assistance and configuring hardware and software systems. Muhammad holds a degree in Application Development from the Victorian Institute of Technology, complemented by high school education focused on pre-engineering from Whales College.
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