Computer Talk Technology Inc.
Mackenzie Ellis is an accomplished professional with diverse experience in sales, business development, and team management. Currently serving as an Enterprise Sales Solutions Specialist at Computer Talk Technology Inc. since May 2018, Mackenzie also holds titles in Business Development and Partner Relations, as well as Account Executive, focusing on enhancing customer experiences through innovative communication solutions. Prior to this role, Mackenzie was a Franchisee Owner at College Pro from January 2016 to January 2018, successfully managing a student painting franchise with significant revenue and a high customer satisfaction score. Earlier experience includes working as a horticulturist for the City of Kawartha Lakes from 2012 to 2015, where skills in landscaping, customer service, and team leadership were developed. Mackenzie holds a degree from Queen's University, completed in 2016, and previously attended Lindsay Collegiate and Vocational Institute.
Computer Talk Technology Inc.
ComputerTalk's ice is a native Microsoft Teams contact center solution. It seamlessly integrates advanced IVR and ACD functionality with the omnichannel power of Teams in the contact center. Our software-based, modular architecture creates an easily managed, scalable software solution that can integrate with any business application. Effective communication is the driving force behind success for any organization. ComputerTalk provides organizations with tools to deliver excellent communication experiences across every media channel using ice. ComputerTalk ice allows organizations in all industry verticals to integrate their business applications into their contact center, transforming the way they interact with customers, their own employees, and partners. ice brings together information silos, improving contact center productivity to knowledge-based workers. Founded in 1987, ComputerTalk, is headquartered in Toronto, Canada. ComputerTalk is a global provider of enterprise-class Teams native and PBX-agnostic contact center products, cloud hosting services and custom application development. ComputerTalk provides products and services to customers in six continents. Our solutions are used by customers in Canada, USA, South America, UK, France, Australia, Israel, Africa, Mexico, Central America, Trinidad and Tobago & Jamaica.