Simon Jakubczak is an experienced Information Technology Service Delivery Manager at Computing Technology Solutions since May 2018, where responsibilities include overseeing IT service implementation, maintenance, and client satisfaction. Prior experience includes roles as an Infrastructure Support Engineer, providing technical assistance and troubleshooting, as well as a Security Intern at Loyola University Chicago, conducting DMCA investigations. Simon began a career in customer service and technical support at Castle Chevrolet, where responsibilities included delivering automotive parts and troubleshooting hardware. Additionally, Simon managed operations at Castle Performance, ensuring efficient workflows. Simon holds a Bachelor's degree in Communications and Network Security from Loyola University Chicago, completed in June 2019.
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