Ana Holtz

Ana Holtz is a seasoned professional in IT and process analysis with extensive experience across multiple organizations. Currently serving as an Analista de processos at Compwire Informática Ltda since August 2023, Ana previously held the position of Analista de TI at BRF, where responsibilities included monitoring KPIs, managing HelpDesk service contracts, and overseeing ServiceNow-related demands. Ana's career includes roles at Teletex IT Solutions as a Supervisor de Service Desk and Grupo Boticário in various analytical and support capacities, demonstrating a strong background in service improvement, team management, and stakeholder engagement. Ana holds a degree in Redes de Computadores from Faculdades Integradas Santa Cruz de Curitiba.