Ritika Singh is a Customer Success Leader with over a decade of experience in the B2B SaaS sector, currently serving as the Manager of Client Insights for the APAC region at Comscore, Inc. Having led the customer success function for a compliance-centric SaaS product for five years, Ritika showcases a data-driven, client-centric approach focused on operational scalability. With a background in various roles, including Customer Success Manager and Account Manager, they have excelled in building high-performing teams and optimizing client engagement strategies. Ritika holds a Bachelor of Arts in Philosophy from the University of Delhi and a diploma in Public Relations from the National Institute of Advertising. They are currently seeking opportunities in customer success and operational excellence within mid to large-scale tech organizations.
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