Steve Kim

Steve Kim is a seasoned IT professional with extensive experience in support engineering and technical management. Currently serving as Lead IT Support Engineer at Comscore, Inc. since February 2019, Steve has a strong track record of providing on-site and remote support to over 300 users. Previous roles include Senior IT Support Engineer and IT Support Analyst at CA Technologies, where Steve ensured timely resolution of support tickets and served as a Scrum Master. Experience spans various companies, including a managerial position at Professional Computer Support, where Steve oversaw global helpdesk operations, and technical roles at GuideSpark and Lighthouse Information Systems. Steve's career began in the field as a Technical Support Technician and Field Engineer, culminating a diverse background with a degree in Computer Science from Devry.