Diego Robles is an experienced professional with a strong background in cloud services and business management. Currently serving as the Cloud Success Center Lead at Westcon-Comstor since October 2019, Diego is responsible for client satisfaction, loyalty, and the monthly billing process for cloud offerings across Latin America. Prior to this role, Diego held various positions at N3 from June 2012 to September 2019, including Business Manager specializing in LSP & Distributor, where responsibilities encompassed incentive management and complex customer issue resolution. Additionally, Diego's extensive expertise includes roles in Microsoft Channel Incentives, Microsoft Software Asset Management, and sales strategies. Earlier work experience at Sykes as a Support Analyst further honed skills in customer service, problem-solving, and data management. Diego holds a Bachelor's degree in Business Administration and Management from Universidad Latina de Costa Rica.
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