Ashwini B has extensive experience in problem management and technical analysis, currently serving as the Problem Management Lead at Comtech Telecommunications Corp. since April 2022. Prior to this role, Ashwini was the ITSM Problem Manager at NICE CXone, focusing on root cause analysis and team leadership. Earlier positions include Technical Business Analyst at Morgan Stanley, where project coordination was key, and Sr. Business Operations Analyst at Virtustream, with an emphasis on process automation and documentation. Ashwini's career also encompasses roles at Hewlett Packard Enterprise, Target, and Sysnet Associates, showcasing a strong foundation in IT security, service delivery, and software engineering. An educational background includes a master's degree in Mathematics from the University of Mysore.
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