Amit Behki

Amit Behki is a seasoned professional with extensive experience in quality management, process excellence, and customer satisfaction across various industries. Since July 2022, Amit has served as the Senior Director of Quality and Process Excellence at Comviva, focusing on process optimization, customer experience enhancement, compliance audits, transformation projects, data analytics, and AI integration. Prior roles at Comviva Technologies Limited included Director of Quality and Customer Satisfaction and DGM of Quality/Customer Satisfaction, where responsibilities encompassed customer satisfaction research, ISO compliance, and project management improvements. Amit's background includes key positions at Array Logic, Samsung Electronics, Wipro BPS, and ASP, demonstrating a strong track record in operations management, quality assurance, and customer service initiatives. Amit holds an MBA in Information Technology and Finance from the Indian Institute of Technology, Delhi, and an Engineer’s Degree in Structural Engineering from Delhi College of Engineering.