Jyoti Batra is a seasoned Business Analyst and Manager with extensive experience in preparing Functional Specification Documents, conducting user training, and facilitating product demos across various companies. Currently at Comviva since January 2022, Jyoti focuses on RFP compliance, customer journey mapping, and collaboration with development teams. Previous roles include Business Analyst positions at Espire Infolabs and JV Chrome Solution, as well as a Consultant role at Infogain, where Jyoti contributed to identifying business processes and capturing functional requirements for enterprise solutions. Jyoti also holds a Master's degree in Information Technology from The ICFAI University, Tripura, completed in 2020.
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