Sumit Tapdia is a seasoned professional with extensive experience in customer lifecycle management, marketing, and product strategy across leading telecommunications companies. With a career spanning over 18 years, key roles have included CLM Head at Bharti Airtel Services, where initiatives focused on revenue expansion and customer retention, and Director of Customer Value Solution at Comviva, driving AI-powered engagement strategies. Sumit also held significant positions at Bharti Airtel and Aircel Limited, implementing growth-oriented initiatives and innovative customer acquisition strategies. Educational qualifications include a PGP in Marketing & Finance from Aravali Institute of Management, an executive program in Leadership from INSEAD, and a Post Graduate Diploma in Data Science & AI from SETU School, along with a B.Com from Vikram University.
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