James John is a seasoned Sr. SAP Basis and System Administrator with 20 years of experience in the IT industry, including over 16 years specializing in SAP Basis. They have extensive expertise in landscape technical upgrades, troubleshooting, and production support, and are a certified SAP consultant. James has notably worked as an SAP Solution Manager Application Architect, implementing solutions like Operation Control Center and MaxAttention Next Generation services. Their professional background includes significant roles at companies such as IBM, CGI, and The Coca-Cola Company, and they hold a Bachelor of Engineering in Computer Science from the University of Madras.
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