John Chiang

John Chiang is a seasoned Process and Solution Leader currently at CONA Services, part of the Coca-Cola system, where they oversee the Market to Order processes. With extensive experience at The Coca-Cola Company as a Process and Solutions Leader, they managed multi-channel contact center integrations, led cross-functional teams, and developed an e-Commerce platform. Previously, John served in various IT roles, including as an IT Manager at Graphic Packaging International and as an SAP Delivery Manager, where they influenced key project outcomes through effective team management. John holds a Bachelor of Science degree in Computer Science and Artificial Intelligence from Clemson University, and their career spanned notable positions with major corporations such as BlueCross BlueShield and Wachovia Corp.