Abdul Muhaimin Alias is a Customer Experience Professional with 9 years of experience in the telco and e-commerce industries. Currently, they serve as a Senior Manager of International Account Management at Concentrix, where they focus on enhancing user experience through innovative technologies and solutions. Previously, Abdul held key positions such as Regional Head of Customer Service at Pomelo Fashion and Vendor Management Manager at Shopee. They earned their degree from University Technology Mara between 2013 and 2015.
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