Adel Brahmi

Adel Brahmi is an Operations Manager with 17 years of customer service experience, known for a highly motivated and dynamic approach. They have supervised teams, ensuring that performance metrics meet contractual and financial expectations while providing coaching and support. Previously, Adel held roles such as Team Leader at Concentrix and Floor Mentor at Convergys Intelligent Contact, showcasing their ability to handle escalated customer inquiries and deliver exceptional service. Adel's educational background includes multiple master's degrees in finance and technology from institutions in Tunis.