Adnaan Ajam is an accomplished Learning and Development (L&D) professional with over a decade of experience in the BPO sector, currently serving as the Associate Director of Training and Quality at Concentrix since 2024. They have a proven track record of designing impactful learning programs and fostering a culture of continuous improvement and operational excellence. Previously, Adnaan held key positions at Webhelp, Smollan, and ENAV8, where they managed training initiatives, developed comprehensive learning strategies, and supported over 5,000 workers in their professional development. Adnaan's educational background includes a National Diploma in Occupationally Directed Education, Training and Development Practices, and a degree in Sports Management.
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