Ahmed Tayim is currently the Associate Director of Advanced Ops Analytics at Concentrix, where they leverage extensive experience in analytics and business improvement within the outsourcing sector. Previously, they have held several key roles, including Manager II and Senior Manager in Global Analytic Insights, driving high-quality insights and performance enhancements across complex accounts. Ahmed's expertise encompasses contact centers, Lean Six Sigma methodologies, and continuous improvement, underpinned by a Bachelor’s degree in Business Administration and a Lean Six Sigma Black Belt from The American University in Cairo. Known for exceptional leadership and technical acumen, they excel in transforming data into actionable strategies that foster team productivity and client satisfaction.
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