Ailyn Torres is currently an Operations Manager II at Concentrix, having progressed through various managerial roles within the company since 2021. Ailyn previously served as an Operations Manager, Deputy Manager, and Assistant Manager, where responsibilities included analyzing service level agreements, managing teams, and driving performance improvements. Earlier experience includes working as a Quality Assurance Tester at Uni Star Business System. Ailyn holds a Bachelor’s degree in Mathematics with a minor in Computer Science from Pamantasan ng Lungsod ng Maynila.
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