Ajay Sharma

Ajay "AJ" Sharma is an Operations Manager at Concentrix, leveraging eight years of extensive experience in the field with major multinational companies. Previously, AJ held various leadership roles, including Assistant Contact Centre Manager at Teleperformance India and Business Unit Manager at Mphasis, where they focused on team performance, client interactions, and KPI management. Trained in Lean Six Sigma and PMP Basics, AJ applies strong communication and project management skills to enhance operational efficiency. AJ's career also includes experience in customer care and logistics, showcasing a diverse skill set in managing teams and improving processes.