Alaa Ijaim is an experienced professional in technical and customer support, currently serving as a Senior MacOS Technical Support Advisor at Concentrix since July 2021 and as a Senior Technical Specialist at Webhelp since the same date. Prior to these roles, Alaa worked as a Customer Support Specialist at Extensya from September 2020 to May 2021. Alaa holds a Bachelor's degree in English Language and Literature from Yarmouk University, earned between 2016 and 2020.
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