Alberto Fallas is a Senior Operations Manager with a strong background in operation management, human security, and cybersecurity. Currently at Concentrix, Alberto focuses on improving processes and enhancing customer service. Previously, Alberto has held positions in various companies, including operations manager at OutPLEX and vendor manager at Shopee. Alberto has earned a PhD in International Business from The Hebrew University of Jerusalem and a Master's degree in International Business from Universidad EAN. Throughout their career, Alberto has demonstrated a commitment to efficiency, ethics, and team development.
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