Aly Ebrahim is an Operations Team Lead at Concentrix, where they leverage a diverse background in customer support, quality assurance, and sales to drive process improvements and performance insights. Previously, Aly served as a Senior Quality Assurance Analyst, leading a team to enhance operational quality through detailed reporting and coaching. They also held positions as a Contract Administrator for the Egyptian Armed Forces Engineering Authority and as a Sales Representative at Sama Albaraka for Water-treatment. Aly graduated with a Bachelor's degree in Geology/Geophysics from Alexandria University in 2022.
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