Amy Nguyen is a highly motivated customer service team leader currently managing a team of 18 at Concentrix. Promoted from a specialist to an acting team leader, Amy drives team performance through strategic action plans and weekly coaching sessions. Previously, Amy worked as a Talent Sourcer at vsource.io, where they assisted clients in finding suitable candidates and conducting market research. Amy holds a Bachelor of Arts in Business English from Truòng Dai hoc Dan Lap Van Lang, which they completed in 2020.
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