Arjun L is an accomplished operations manager with extensive experience in IT infrastructure and client management within the customer service sector. Currently leading a global IT operations team at Concentrix since August 2017, Arjun has achieved significant improvements in productivity and incident resolution. Previously, as Assistant Manager for Motorola EMEA at Concentrix Daksh Services, Arjun excelled in managing large teams and consistently surpassing service level agreements, contributing to enhanced customer satisfaction. Additionally, Arjun held a leadership role at [24]7, where effective team leadership led to improved service levels for US banking clients. Arjun holds a Bachelor's degree in Biotechnology from V.V Puram Science College, completed in 2008.
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