Arka Samanta is a Senior Subject Matter Expert at Concentrix India Pvt. Ltd, where they leverage extensive expertise in the service industry to provide strategic insights and technical knowledge. With a proven track record of driving innovation and improving processes, Arka excels in leading cross-functional teams and mentoring junior members. They have previously held various roles, including Escalation Manager and Process Trainer, and have experience as a Back Office Employee at IGT Solutions. Arka earned a Bachelor of Engineering in Computer Technology and a Bachelor of Arts in English Language and Literature from K.D.K. College of Engineering and Amity University, respectively. Passionate about continuous learning, Arka remains committed to delivering impactful results and fostering professional growth within their team.
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