Ashima Yadav is a dynamic professional with a diverse background in customer service and education. Currently serving as the Lead Trainer in Training & Quality, Ashima specializes in empowering individuals and teams, achieving an impressive average throughput of 85% across multiple training batches. Previously, Ashima worked as a Senior Customer Service Advocate at Concentrix, where exceptional skills in communication and problem-solving led to high customer satisfaction ratings. With a Bachelor of Arts in Political Science from Delhi University, Ashima combines educational expertise with a strong commitment to fostering growth and development.
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