Ashish Sharma

Ashish Sharma has extensive experience in business operations and customer service management, with a career spanning from 2010 to 2018. Ashish held various roles at Concentrix, including Business Operations Manager, Operations Manager, and Deputy Manager, where responsibilities included managing a team, ensuring client SLA compliance, and overseeing performance and development. Prior to this, Ashish worked at IBM Daksh as a Subject Matter Expert and Assistant Manager, focusing on customer satisfaction and the transition of a new billing system, while also developing training programs for new employees. Ashish holds a Master of Computer Applications (MCA) degree specializing in Systems Administration in AIX from SMU.