Ashwani Kumar is a Senior Manager of Quality & Training at Concentrix, bringing over 19 years of experience in Quality Assurance and Process Excellence across various industries. They have a strong background in implementing quality transformations and enhancing customer experience using data-driven strategies. Ashwani is a certified Six Sigma Green Belt with expertise in Lean methodologies, process optimization, and client management. Previously, they held various roles in quality management at companies including Teleperformance India and IBM Global Process Services. Ashwani holds an M.A. in English from Doctor Bhim Rao Ambedkar University.
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