Avinash Pandey is an experienced professional in Workforce Management (WFM) with a career spanning several roles and companies. Currently serving as Deputy Manager WFM at Concentrix since February 2025, Avinash previously held the position of Assistant Manager WFM and Mission Control Analyst WFM at Teleperformance from July 2022 to February 2025, where responsibilities included MIS work, RTA, RTM, and payroll inputs closure. Prior to that, Avinash worked as a Senior Executive MIS WFM at Tech Mahindra from August 2021 to July 2022, focusing on scheduling, MIS automation with VBA, and team management. Educational qualifications include a Bachelor of Engineering in Computer Science from Rajiv Gandhi Prodyogiki Vishwavidyalaya and an MBA with dual specialization in IT and Project Management from RKDF University, expected to be completed in 2025.
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