Aya Riad currently works as an English customer support representative at Concentrix, a position held since January 2023, managing communication through chats and emails. Previously, Aya served as an e-booking team leader and social media marketer at Porto World from July 2011 to January 2016, focusing on hotel reservations through platforms like Booking.com and GDS Expedia. Aya holds a Bachelor of Laws (LLB) degree from Ain Shams University, obtained between 2007 and 2010, and possesses an Egypt Air Ticketing Diploma.
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