Benny Phan

Benny Phan is an Operations Manager at Concentrix, where they supervise a team of technical support agents and manage key performance metrics to enhance customer satisfaction. Previously, Benny served as Center Manager at Timezone Group International and as a Member Service Manager at CMG.ASIA, overseeing operations and team performance in both roles. Benny also owned and operated Real Of Kafe, managing cafe activities and staff training. They hold dual Bachelor's degrees in Hospitality Administration/Management and Tourism and Hospitality Management from Huflit and Ho Chi Minh University of Foreign Language and Technology, respectively.