Bharat Parida is a seasoned professional with over 14 years of experience in management consulting and contact center customer experience across India, Malaysia, Bahrain, and Saudi Arabia. Currently serving as a Senior Manager at Concentrix, Bharat has a strong background in speech analytics, having worked with notable companies such as Verint, Nice, and Observe.Ai. With over six years as a subject matter expert in speech analytics solutions, Bharat has successfully implemented these technologies across various sectors, including BFSI, retail, and healthcare. Recently, Bharat transitioned into the management consulting domain with Protiviti Middle East, assisting GCC clients with data and digital automation. Bharat holds a Bachelor of Arts degree from the University of Madras.
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