Bill Hill

Bill Hill is a Site Director at Concentrix, bringing over 20 years of executive leadership experience in operational management within high-profile corporations. Previously, they served as a Senior Site Director at Harte Hanks, where they led a 700-FTE call center operation, significantly improving employee engagement and revenue. Additionally, Bill has held leadership roles at Microsoft and IBM, overseeing large teams and achieving remarkable increases in customer satisfaction and productivity. Bill holds multiple advanced degrees, including a Doctor of Philosophy and a Master of Divinity, and has contributed to academia as an instructor in Quality Management and Conflict Resolution.