Bobby Oliva is an IT Global Service Delivery Manager with 15 years of experience in the BPO industry, overseeing the lifecycle of IT services and ensuring consistent delivery to users worldwide. Previously, Bobby held roles such as Senior IT at Convergys, where responsibilities included Active Directory management, troubleshooting, and coordinating IT projects. Bobby also served as a Sales Coach at Stream Global Services and gained customer service experience as a representative at SYKES. Bobby graduated from Colegio Bautista El Salvador with a high school diploma in General Studies.
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