Bryan dela Pena is a Senior Information Technology Technician at Concentrix, bringing extensive experience in the outsourcing and offshoring industry. They have demonstrated skills in Service Delivery, Workforce Management, Customer Service, Business Process Outsourcing, and Troubleshooting. Bryan holds a Bachelor's degree in Asian Studies from the University of Santo Tomas. Prior to their current role, they served as an Information Technology Technician at Convergys Corporation and worked as a Real Time Analyst at CONVERGYS CORP.
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