Caleb Lackwood is a dedicated professional with a strong background in customer service and web development. Currently serving as a Customer Service Representative at Concentrix since September 2024, Caleb assists customers with technical and billing issues while ensuring high levels of satisfaction through effective communication and problem-solving. Previously, Caleb worked as a Developer at GAOTek Inc. from July to September 2023, focusing on creating user-friendly and visually appealing websites with proficiency in both front-end and back-end development. Caleb holds a Licenciatura in Computer Science from Universidad Politécnica Internacional Costa Rica (2023) and a degree in Ingeniería en Sistemas, Computer Science from the same institution (2019-2022), along with advanced technical training in English from ULACIT (2018-2019).
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