Chichi N.

Chichi N. is an experienced professional with a robust background in training, quality assurance, and content moderation within the BPO sector. Currently serving as a Trainer II at Concentrix since June 2023, Chichi N. leads new hire training sessions and conducts knowledge checks to ensure adherence to content moderation policies. Prior roles include Training Supervisor at Concentrix, Player Support Lead at Beyondsoft for Tencent Games Operation, and various positions at Teleperformance, where responsibilities encompassed content moderation, quality assurance, and training for social media platforms. Chichi N. also possesses academic experience as an Assistant Lecturer at Universitas Andalas, holding a Bachelor's degree in International Relations.