Christian Ramos is currently an Operations Manager at Concentrix, having received training in Montreal for the WFO R12 Quality Monitoring tool, form designing, scheduling, and forecasting. They have extensive experience in various roles, including Workforce Specialist and Team Lead at Concentrix, as well as Technical Support Specialist at Sitel Philippines. Christian's career also includes positions at StarTek and Teleperformance Philippines, focusing on technical support and customer service. They hold a degree in Computer Engineering from Universidad de Manila, earned between 2003 and 2007.
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