Cindy Johnson is the Head of Operations at Concentrix, a role they have held since 2022. With extensive experience in the outsourcing and offshoring industry, Cindy previously served as a Divisional Manager at Webhelp from 2019 to 2022 and held various positions including Customer Service Team Lead and Quality Analyst at DirectAxis from 2011 to 2014. They possess a strong skill set in Customer Satisfaction, Management, Performance Management, Team Management, and Team Leadership. Cindy completed their business education at Windsor High School from 2003 to 2007.
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