Ciro Nakahara is a dedicated professional with over 10 years of experience in customer experience (CX) leadership, particularly in the BPO industry. Currently serving as the Executive of Relations and Global/International Operations Director at Concentrix Brasil, Ciro has successfully managed large teams across various service channels and implemented effective operational strategies. Previously, they held senior roles at Teleperformance, overseeing substantial revenue operations and driving continuous improvement initiatives. Ciro earned a degree in Business/Commerce from Universidade Anhembi Morumbi and has been recognized for their commitment to operational excellence and team development.
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