Connor Rooney

Connor Rooney is a seasoned professional within the customer service and sales sector, currently serving as Director of Solutions at Concentrix since January 2018. Previously, Connor held various leadership positions at Convergys Intelligent Contact, including Associate Director of Global Sales Delivery and Site Director, where responsibilities encompassed managing teams, client relationships, and achieving financial objectives. With extensive experience in operational management and team leadership, Connor has successfully managed large teams at multiple sites, notably leading a flagship site setup for a major mobile brand. Connor's academic background includes an Advanced Diploma in Contact Centre Management from Ulster University and a BSc in Geography from Queen's University Belfast.