Craig Evans is an accomplished professional with extensive experience in sales engineering and product strategy within the telecommunications sector. Currently serving as Senior Director of Americas Sales Engineering at Concentrix since October 2018, Craig previously held multiple senior director positions at Convergys, encompassing roles in North American Sales Engineering and Hosted Solutions. Craig's expertise includes managing the sales engineering team for the Americas, overseeing pre-sales and post-sales support for various product lines, including Voice Portal and IP Contact Center. Additionally, Craig has a strong foundational background at Intervoice, where roles included Senior Director of Product Strategy and Director of Sales Engineering. Craig holds a Bachelor of Science degree in Computer Science from Siena College, earned between 1983 and 1987.
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