David Giles is a seasoned Senior Director of Service Delivery with over 15 years of experience in managing customer operations and enhancing operational performance. They have held influential roles at Concentrix and Convergys, where they led large teams and achieved significant improvements in customer satisfaction and operational efficiency. Currently pursuing a degree in Business Studies at Dublin Business School and an International Certificate in Wealth and Investment Management from The Chartered Institute for Securities & Investment, David demonstrates a continual commitment to professional development and leadership in high-paced environments.
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