David Oxley

Director - EMEA Planning / WFM

David Oxley is a passionate leader in business planning and analysis, currently serving as the Director of EMEA Planning and Workforce Management at Concentrix. With extensive experience in various industries including energy, retail, and insurance, David has held pivotal roles such as Head of Resource Planning at Walmart and Head of Planning for Global Accounts at Webhelp, where they managed large, complex operations across multiple regions. David has demonstrated a dynamic ability to improve decision-making processes and drive performance through innovative planning solutions and effective stakeholder management. Educated with an Advanced Certificate in Contact Centre Planning, David continuously seeks to develop talent and enhance customer experiences across diverse business environments.

Location

York, United Kingdom

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